Privacy Policy

Hudukku ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of users ("you", "your") who access and use our online freelancing platform. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with the applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

1. Scope and Applicability

This Privacy Policy applies to:

All users who access the Hudukku platform, including freelancers and clients;
All personal data processed by us during the use of our services;
The Hudukku website and any related applications owned and operated by us.

This Policy does not apply to third-party websites or services that may be linked on our platform.

2. Information We Collect

We collect the following categories of personal data:

(a) Personal Identifiable Information (PII):

Full Name
Email Address
Mobile Number
Date of Birth
Location (City, State, Country)

(b) Professional Information:

Social media profiles (e.g., LinkedIn)
Work experience
Project portfolio or history
Skills and areas of expertise

(c) Technical Data (Automatically Collected):

IP address
Browser type and version
Device type, operating system, and identifiers
Date and time of platform access
Cookies and usage data

Note: We do not collect or store any financial data such as credit card numbers, UPI IDs, or bank account details. All payments are processed securely through our payment gateway partner, Razorpay, under their own privacy terms.

3. How We Collect Your Data

We collect your data through the following methods:

Direct input via registration and profile forms;
Voluntary submissions during platform interactions;
Automated technologies such as cookies, pixels, and analytics tools;
Communication channels such as email or support forms.

4. Purpose and Legal Basis of Processing

We process your personal data based on one or more of the following lawful bases under the DPDP Act:

(a) Consent:

You give consent when you register and use the Hudukku platform.

(b) Legitimate Use:

We process your data to:

Create and manage your user account;
Enable platform functionality and features;
Match freelancers with potential clients;
Display your professional profile (only with your input);
Send you important updates, transactional emails, and customer support communication;
Comply with legal obligations and enforce our terms and conditions.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share data in the following scenarios:

(a) With Third-party Service Providers:

Razorpay (payment processing)
Hostinger (website hosting and storage)

These providers are bound by confidentiality and data protection obligations.

(b) Legal Requirements:

We may disclose personal data if required by law or in response to valid legal requests (e.g., court orders, government inquiries).

6. Data Retention

We retain your data:

For as long as your account remains active;
As needed to fulfill the purposes outlined in this Policy;
As required for legal compliance or dispute resolution.

You may request account deletion or data removal by emailing us at teamhudukku@gmail.com. After deletion, limited archival data may be retained as per legal requirements.

7. Data Security Measures

We take appropriate technical and organizational measures to protect your personal data, including but not limited to:

Secure server infrastructure and encryption protocols;
Access controls and authentication systems;
Regular vulnerability assessments.

Important: Despite our best efforts, no data transmission over the internet is 100% secure. You acknowledge and accept this risk.

8. Your Rights Under Indian Law

Subject to the DPDP Act, you have the following rights:

Right to Access: Request a copy of your data held by us.
Right to Correction: Request correction of inaccurate or outdated data.
Right to Erasure: Request deletion of your data (with some exceptions).
Right to Withdraw Consent: Withdraw your consent at any time. (Note: This may restrict your access to some services.)
Right to Grievance Redressal: Contact our grievance officer for any concerns.

To exercise your rights, write to teamhudukku@gmail.com. We will respond within the legally prescribed timeframes.

9. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect or process personal data from minors. If you believe a child has submitted data, please contact us for immediate deletion.

10. International Transfers

Hudukku is currently available only for users in India. We do not support international registrations or data transfers outside India.

11. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality;
Analyze traffic and usage patterns;
Enhance user experience.

You can manage your cookie preferences via your browser settings.

12. Changes to this Privacy Policy

We reserve the right to amend or update this Policy at any time. Material changes will be communicated via:

Prominent notice on the platform.

Your continued use of Hudukku after such changes constitutes your acceptance of the revised Policy.