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Frequently Asked Questions

Find answers to common questions about Hudukku's freelance marketplace platform

General

Hudukku is an India-based freelance marketplace that connects talented freelancers with individuals and businesses seeking professional services. It enables direct, transparent collaboration without intermediaries.

Anyone based in India can use Hudukku. Freelancers looking for work and clients seeking professionals for various projects are both welcome.

No, currently Hudukku is only available for users within India.

For Freelancers

You can sign up by selecting the "Join as a Freelancer" option and completing the registration form. A one-time nominal fee is required to create your account.

Yes, freelancers pay a one-time signup fee. Optionally, they can upgrade to a premium profile with additional features for a fixed monthly cost.

Premium freelancers enjoy increased visibility, access to enhanced profile features, and are prioritized in client search results.

Build a complete and engaging profile with relevant work experience, portfolio samples, and accurate information. Verified freelancers and those with premium profiles gain more visibility.

Once a project is completed, either the freelancer or client can notify Hudukku. Admin verifies the claim to update the freelancer's credibility score.

For Clients

Clients can sign up free of cost by selecting the "Join as a Client" option and filling in the required details.

Yes, signing up and browsing freelancer profiles is free for clients. To contact freelancers, clients use tokens.

Tokens allow clients to unlock contact details of freelancers. Clients receive a set number of free tokens monthly and can purchase more as needed.

Once you unlock a freelancer's profile using tokens, you'll be able to directly access their contact details and reach out to them.

Freelancers go through a verification process and have credibility ratings based on completed projects and admin validations.

Payments & Security

All payments, such as freelancer sign-up fees and token purchases, are securely processed via Razorpay.

Yes, Hudukku uses Razorpay, a secure third-party payment gateway. Hudukku does not store any financial data.

No, all payment processing is handled through Razorpay. Hudukku does not store or access your financial information.

No, Hudukku does not offer refunds on sign-up fees, premium subscriptions, or token purchases. All payments are final.

Accounts & Support

Yes, freelancers and clients can update their profile information from their dashboard at any time.

Click on the "Forgot Password" option on the login page to reset your password via your registered email.

You can report disputes or issues directly to Hudukku Admin by contacting us through email at teamhudukku@gmail.com.

For any questions or assistance, reach out to our support team at teamhudukku@gmail.com or through the "Contact Us" page on the website.